IBM System x3500 Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3500 Type 7977,” on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
01298101 Bad update data for processor 1.
1. Make sure that all microprocessors have the
same cache size (see “Using the
Configuration/Setup Utility program” on page 14).
2. Update the BIOS code again (see “Updating the
firmware” on page 13).
3. (Trained service technician only) Reseat
microprocessor 1.
4. (Trained service technician only) Replace
microprocessor 1.
01298102 Bad update data for processor 2.
1. Make sure that all microprocessors have the
same cache size (see “Using the
Configuration/Setup Utility program” on page 14).
2. Update the BIOS code again (see “Updating the
firmware” on page 13).
3. (Trained service technician only) Reseat
microprocessor 2.
4. (Trained service technician only) Replace
microprocessor 2.
0I298200 Processor speed mismatch. Make sure that all microprocessors have the same
cache size (see “Using the Configuration/Setup Utility
program” on page 14).
I9990301 Fixed disk sector error.
1. Reseat the following components:
a. Hard disk drive
b. SAS hard disk drive backplane
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive
b. SAS hard disk drive backplane
c. (Trained service technician only) System
board
Chapter 5. Diagnostics 113

IBM System x3500 Specifications

General

Brand	IBM
Model	System x3500
Category	Server
Language	English