IBM System x3500 Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, System x3500 Type 7977,” on page 41 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
Hard Drive X Fault
1. Run diagnostics.
2. Reseat the following components:
a. Hard disk drive
b. SAS backplane
3. Replace the components listed in step 2, one at a time, in the
order shown, restarting the server each time.
Hard drive X removal detected Reseat hard disk drive X and restart the server.
Hostname set to <value> by user <USERID> Information only
Hot plug card is not plugged in
1. Make sure that the PCI or PCI-X cables are correctly
connected.
2. Reseat the failing hot-plug cable or adapter.
3. Replace the failing hot-plug cable or adapter.
Hurricane SMI 1.2V Power Good Fault
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
Hurricane Vtt MR 1.5V Power Good Fault
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
Hvtt IB 1.8V Power Good Fault
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
Hvtr IB 2.5V Power Good Fault
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
IB MR Reg 1.8V Power Good Fault
1. Reseat the DIMMs.
2. (Trained service technician only) Replace the system board.
Invalid CPU configuration (Trained service technician only) Make sure that the
microprocessors have been installed in the correct order (see
“System board and microprocessor” on page 90).
Invalid Fan configuration Replace any missing or failed fans.
IP address of default gateway modified from
x.x.x.x
Information only
IP address of network interface modified from
x.x.x.x
Information only
IP subnet mask of network interface modified
from x.x.x.x
Information only
Chapter 5. Diagnostics 155

IBM System x3500 Specifications

General

Chipset	Intel 5000P
Maximum Memory	48 GB
Memory Slots	12
Network Interface	Dual Gigabit Ethernet
Processor	Intel Xeon 5400/5300/5200 series
Form Factor	5U Tower
Memory Type	DDR2 FB-DIMM
Storage	Up to 6 x 3.5" SAS/SATA HDDs
RAID Support	RAID 0, 1
Expansion Slots	6 x PCI-E slots
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware ESX Server