Recommended tools
#1 Phillips screwdriver
ESD Kit
Flashlight (optional)
#1 Flathead screwdriver (optional)
Before you begin
1. Attempt to remove the cartridge with the device power ON and with library manager, a host application, or the unload button. Press and hold the unload button for
12 seconds. This procedure causes the drive to eject the cartridge when it completes the mid-tape recovery.
2. Ensure that the operator issued the appropriate application commands to complete the rewind and unload of the cartridge. This procedure is to ensure that the
stuck cartridge is not because of a hang condition in the application.
3. Attempt to remove the cartridge by power cycling the drive. Look for the drive to attempt a mid-tape recovery.
Note: It can take up to one hour for the cartridge to rewind and unload.
4. If the cartridge unloads, inform the operator that the cartridge is unloaded. If the cartridge does not unload, repeat steps 2 and 3 before you continue with this
procedure.
Beginning procedure
1. Remove the drive. See Removing the tape drive from the library.
2. Place the drive on a non-slip, sturdy work surface.
3. Ground yourself to the drive by with the ESD Kit.
4. Remove the cover of the drive by completing the following steps:
a. To remove the drive bezel, pull the right side of the bezel from the front of the drive, then pull the left side of the bezel out of the frame of the drive.
b. To remove the cover of the internal drive, remove the 4 cover-mounting screws (1 in (Figure 1). Two screws are on each side of the drive. Remove the cover
by lifting it up.
Figure 1. Removing the bezel and the cover from the internal drive
5. Inspect the drive to decide which of the following conditions most closely matches the symptom on the drive:
Tape spooled off supply reel - All the tape appears to be on the takeup reel and no tape is on the supply reel (inside the cartridge). Test the drive after the
procedure is completed.
Tape pulled from or broken near leader pin - All the tape appears to be on the supply reel (inside the cartridge) and little or no tape appears to be on the
takeup reel. The leader block is positioned in the takeup reel. Return the drive after the procedure is completed.
Tape broken in mid-tape - Tape appears to be on both the supply reel (inside the cartridge) and takeup reel. Test the drive after the procedure is completed.
Tape tangled along tape path - Tape appears to be tangled and damaged but intact. Return the drive after the procedure is completed.
No apparent failure or damage to tape - There appears to be no damage or slack to the tape. Return the drive after the procedure is completed.
Tape spooled off supply reel
Important: DO NOT TOUCH THE OUTER GUIDE RAIL (2 in Figure 1). THIS RAIL IS VERY DELICATE AND EASILY DAMAGED.
1. From the takeup reel, pull an arm's length of tape around the rear of the tape path and over the head and rollers on the left side of the drive.
2. Set the drive on its left side with the head and tape path facing up.
3. Make sure that the tape is not twisted. Untwist tape if required.
4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it onto the supply reel (inside the cartridge).
5. Turn the supply reel (4 in Figure 1 clockwise, allowing the moistened tape to adhere to the hub as it winds around the supply reel (inside the cartridge).
Figure 1. Rewinding tape into cartridge
To Next Page
Loading...
