5
Troubleshooting
Form2001
31
Failed to connect to the
network.
• The application cannot create
a socket for sending and
receiving data.
• Check whether or not the
port number (40000/40002)
competes with other
application. If so, stop the
competing application.
• Restart the RS-MS3W or
RS-MS3A. If an error message
does not disappear, restart
Windows or Android device.
–
–
A Network error occurred. • System error occurs when
receiving data from network.
• Restart the RS-MS3W or
RS-MS3A. If an error message
does not disappear, restart
Windows or Android device.
–
Failed to start the service. • The gateway repeater
address or Terminal/AP call
sign is not correctly entered.
• System error occurs when the
service started.
• Correctly enter the gateway
repeater address or Terminal/
AP call sign.
• Restart the RS-MS3W or
RS-MS3A. If an error message
does not disappear, restart
Windows or Android device.
RS-MS3W,
RS-MS3A’s
instruction
manual
–
■ Error messages of the RS-MS3W and the RS-MS3A