5
Troubleshooting
30
■ Error messages of the RS-MS3W and the RS-MS3A
If an error message is displayed when clicking (touching) <Start> in the RS-MS3W or RS-MS3A, read the
following chart. If you are unable to locate the cause of a problem or solve it through the use of this chart, contact
your Icom Dealer or Service Center.
MESSAGE POSSIBLE CAUSE SOLUTION REFERENCE
Gateway Repeater (Server
IP/Domain) cannot be found.
• The gateway repeater
address is not correctly
entered.
• Your Windows or Android
device does not connect to
the Internet.
• Correctly enter the gateway
repeater address.
• Connect your Windows or
Android device to the Internet,
and check whether or not you
can access to a web site on
the www browser.
RS-MS3W,
RS-MS3A’s
instruction
manual
–
Terminal/AP Call sign is
incorrect.
• The Terminal/AP call sign is
not correctly entered.
Correctly enter the call sign.
L The call sign consists of 8
characters.
• Enter a space for the 7th
character.
• Enter a desired ID suffix
between A and Z, except for G,
I, and S, for the 8th character.
RS-MS3W,
RS-MS3A’s
instruction
manual
The USB cable is not
connected.(1MM)*
• <When using the RS-MS3W>
The transceiver and Windows
device are not correctly
connected.
• <When using the RS-MS3A>
The transceiver and the
Android device are not
correctly connected.
• Check whether or not the
transceiver and Windows
device are correctly
connected.
• Check whether or not
the transceiver and the
Android device are correctly
connected.
p. 12
p. 13
The USB cable is not
connected.(2MM)*
• The transceiver is not turned ON.
• The transceiver is in the
Normal mode.
• <When using the RS-MS3A>
The transceiver is set for the
Bluetooth connection.
• Turn ON the transceiver.
• Enter the Terminal mode or
the Access Point mode.
• Change the “DV Gateway
Connection” in the transceiver
to “USB.”
( [MENU] > DV GW > DV
Gateway Connection)
–
pp. 31, 22
p. 16
Bluetooth has been
disconnected.
• The transceiver is not turned
ON.
• Turning ON the transceiver. –
Bluetooth connection failed. • The device name displayed
in the application is not the
transceiver that you want to
connect to.
• The transceiver is set for the
USB connection.
• Update the Bluetooth
connection and confirm it
matches the device name.
( [MENU] > SET > Bluetooth
Set > Bluetooth Device
Information)
• Change the “DV Gateway
Connection” in the transceiver
to “Bluetooth.”
( [MENU] > DV GW > DV
Gateway Connection)
–
p. 16
* MM: Error code
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