5
Troubleshooting
32
■ Troubleshooting for the Terminal mode operation
The following chart is designed to help you correct problems which are not equipment malfunctions.
If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom
Dealer or Service Center.
MESSAGE POSSIBLE CAUSE SOLUTION REFERENCE
After your call, the repeater
does not return a status reply.
• Transceiver connection is
wrong.
• You did not click (touch)
<Start>
in the RS-MS3W
or RS-MS3A.
• “Allowed Callsign” is set to
“Enable” in the RS-MS3W or
RS-MS3A.
• Check the connection
between the transceiver and
the Windows device, or the
transceiver and the Android
device.
• Click (touch) <Start> in the
RS-MS3W or RS-MS3A.
• Set “Disable” to “Allowed
Callsign” in the RS-MS3W or
RS-MS3A.
–
RS-MS3W,
RS-MS3A’s
instruction
manual
After your call, the repeater
replies “UR?,” Your own call
sign (MY) and ID suffix “G.”
• The call was successfully
sent, but no station
immediately replied.
• The destination network is
down.
• Wait for a while, and try
again.
• Wait for the destination
network to be restored.
–
–
After your call, the repeater
replies “RX” or “RPT?” and
Your own call sign (MY) and
ID suffix “G.”
• Your call sign (MY) has not
been registered at a gateway
server.
• The Terminal/AP call sign
that is set in the RS-MS3A
or RS-MS3W has not been
registered to the RS-RP3C as
the access point.
• Destination station’s call sign
(UR) has not been registered
to the gateway server, or
the registered contents do
not match your transceiver’s
setting.
• Register your call sign (MY)
at a gateway server.
• Register the Terminal/AP
call sign that is set in the
RS-MS3A or RS-MS3W to
the RS-RP3C as the access
point.
• Check the destination
station’s register information.
Basic manual*
p. 5
After your call, the repeater
replies ’RPT?’ and call sign of
the destination repeater.
• The repeater cannot connect
to the destination repeater.
• The repeater is busy.
• Wait for a while, and try
again.
–
“L” appears on the LCD. • While receiving through
the Internet, some packets
may be lost due to network
error (poor data throughput
performance).
• Wait for a while, and try again.
L When the transceiver receives
corrupted data, and misidentifies
it is as Packet Loss, “L” is
displayed.
–
You can transmit, but cannot
receive from the destination
repeater.
• A Global IP address is not
used.
• The router or mobile
router’s port is not correctly
forwarded.
• The firewall is blocking the
necessary port.
• Check the Internet connection
and use a Global IP address.
• If the Global IP address
cannot be used, set “UDP
Hole Punch” to “ON” in the
RS-MS3W or RS-MS3A.
• Forward the router or mobile
router’s correct port.
• Check your firewall settings.
pp. 7 ~ 11
p. 8
pp. 7 ~ 11
p. 12
* See ID-31A PLUS/ID-31E PLUS Basic manual Section 11, ID-51A (PLUS2)/ID-51E (PLUS2) Basic manual
Section 2, or ID-52A/ID-52E/ID-50A/ID-50E/ID-52A PLUS/ID-52E PLUS Basic manual D-STAR GUIDE.
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