ICT Protege SE - Page 47

PRT-CTRL-SE Protege SE Integrated System Controller Installation Manual | June 2017 47
 Number of attempts
In the event of unsuccessful communication, a digital alarm communicator transmitter shall make a
minimum of 5 and a maximum of 10 attempts. Where the maximum number of attempts to complete the
sequence is reached, an indication of the failure shall be made at the premises.
In the Protege System, the reporting service selected as Contact ID must have the number of attempts
programmed to 5 attempts. The following options are required:
 The Dialing Attempts option must be programmed. Please refer to the section Dialing Attempts in the
Protege System Controller Reference Manual (227-4045-500)
 Check-In Time
DACT communication channel check-in time is not to exceed 24 hrs.
Trouble Zone Service Test Report
 Test report time must be programmed. Please refer to the section Miscellaneous Options in the
Protege System Controller Reference Manual (227-4045-500)
 The Panel Option 5 (Option 5 - Generate Trouble Zone Test Report Restore) must be enabled. Please
refer to the section Panel Options Generate Trouble Zone Test Report Restore in the Protege System
Controller Reference Manual (227-4045-500)
 The Panel Option 2 (Option 2 - Generate Test Report by Time of Day) must be enable. Please refer to
the section Panel Options in the Protege System Controller Reference Manual (227-4045-500)
 Primary Communication Channel
The first attempt to send a status change signal shall utilize the primary communication channel.
The Report IP and Contact ID services must be programmed and enabled within the Protege System, and
the CID service must be set as the backup service. The following options are required:
 The Contact ID Reporting Service must be enabled and the Service Mode must be configured to start
with the operating system.
Refer to the section Contact ID Reporting Service in the Protege System Controller Reference Manual
(227-4045-500)
 The Report IP Service must be enabled as the primary communication channel and the Service Mode
must be configured to start with the operating system. The Reporting Protocol must be set to ArmorIP,
and the Backup Service must be configured to use the Contact ID Service.
Refer to the section Report IP Service in the Protege System Controller Reference Manual
(227-4045-500).
 All ULC S304 P3 applications must transmit signals simultaneously over both the Contact ID Reporting
Service and the Report IP Service. This will occur automatically with the above programming.
 Status Change Signal
An attempt to send a status change signal shall utilize both primary and secondary communication
channels.
 Local Annunciation if Signal Reporting Failure
Failure of the primary communication channel or secondary communication channel shall result in a trouble
signal being transmitted to the signal receiving center within 240 seconds of the detection of the fault.
Failure of either communication channel shall be annunciated locally within 180 seconds of the fault.
The following options must be enabled in the Protege System:
 The Monitor Phone Service must be enabled, and the Telephone Line Monitoring option
(Miscellaneous option 1) must be selected. Refer to the section Monitor Phone Service in the Protege
System Controller Reference Manual (227-4045-500)
 The area Trouble Area must be armed. Refer to the section Regular Arming in the Protege System
Controller Reference Manual (227-4045-500)
 Network and Domain Access
Neither the subscriber control unit nor the signal receiving center receiver shall be susceptible to security
breaches in general-purpose operating systems.
Network access policies should be set to restrict unauthorized network access and "spoofing" or "denial of
service" attacks.
 Ethernet Connections
All Ethernet network connections shall be installed within the same room as the equipment.