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James LunaSep 14, 2025
What to do if my idp Smart shows 'RibbonNotFound'?
- VvasquezcandaceSep 14, 2025
If your idp Printer displays 'RibbonNotFound': * Install a ribbon if not. * Check usage of a genuine ribbon.
What to do if my idp Smart shows 'RibbonNotFound'?
If your idp Printer displays 'RibbonNotFound': * Install a ribbon if not. * Check usage of a genuine ribbon.
What to do if I get a 'CardMove Int Err' on my idp Smart?
If you're seeing a 'CardMove Int Err' message on your idp Printer: * Remove a card if the ribbon is attached. * Check the rollers and cards, and clean them if they are polluted. * Check the operating state of the card feeding rollers and sensors.
What to do if my idp Smart shows 'TPH UpDown Error'?
If your idp Printer displays a 'TPH UpDown Error', check the operating state of the Head Up/Down Motor and Sensor. Also, check the status of the mirror sticker in the Head Up/Down Gear.
What to do if my idp Printer shows 'CardMove Ext Err'?
If your idp Printer displays a 'CardMove Ext Err', check the rollers and cards, and clean them if they are polluted. Also, check the operating state of the card feeding rollers and sensors.
What to do if my idp Smart shows 'CardMove Int Err'?
If your idp Printer displays a 'CardMove Int Err', remove a card if the ribbon is attached. Check the rollers and cards, and clean them if they are polluted. Check the operating state of the card feeding rollers and sensors.
What to do if my idp Smart shows 'Card Out Error'?
If your idp Printer displays a 'Card Out Error', first remove the card if the ribbon is attached. Then, check the rollers and cards, and clean them if they are polluted. Finally, check the operating state of the card feeding rollers and sensors.
What to do if my idp Smart Printer shows "Ribbon Not Found"?
If your idp Printer LCD displays “Ribbon Not Found”, consider the following: * If this occurs frequently, check the followings. * If you are not using a genuine ribbon, change to the genuine ribbon. * If the ribbon is consumed, change the ribbon. * If the ribbon snapped, check the ribbon cartridge.
What to do when my idp Printer displays 'Ribbon Zero'?
If your idp Printer displays 'Ribbon Zero', install the new ribbon after purchasing it in the place of purchase.
What does 'Flipper Error' mean on my idp Smart and how do I fix it?
If your idp Printer displays a 'Flipper Error': * Remove a card after opening a flipper cover. * Check the card size.
What does 'Lami Error' mean on my idp Printer and how can I resolve it?
If your idp Printer displays a 'Lami Error': * Remove a card after opening a laminator top cover. * Check the usage of a genuine laminating film and cards.
Users must respect copyright laws. Manual must not be reproduced without authorization.
Lists registered trademarks of IDP card printers and Microsoft Corp.
Procedure for warranty claims and returning equipment for repair.
Describes external functional features of the SMART-30 and SMART-50 printers.
Details features of SMART-30S, SMART-30R, and SMART-30D card printers.
Describes external functional features of the SMART-50 printer.
Describes SMART-50S, SMART-50D, and SMART-50L card printer models.
Describes internal functional features of the SMART-30 and SMART-50 printers.
Explains features of the ribbon cartridge and disposable cleaning roller.
Details LCD display messages and button operations for printer status.
Lists printer status codes, LCD displays, and button actions.
Lists printer error codes and their descriptions.
Lists laminator error codes and their descriptions.
Step-by-step guide for installing the ribbon and cleaning roller into the printer.
Details on installing the ribbon and cleaning roller, including wrapper removal.
Instructions for installing the ribbon cartridge and closing the top cover.
Instructions on how to load plastic cards into the printer's input hopper.
Details on preparing and loading cards into the input hopper.
Explains how to remove printed cards from the stacker.
Step-by-step guide for installing the printer driver on older Windows versions.
Continues the driver installation process for Windows XP.
Instructions for connecting the printer power and USB cable for XP driver installation.
Final steps for completing the printer driver installation on Windows XP.
How to check if the printer driver is installed and test print.
Steps for installing the "Smart Application" program.
Completing the Smart Application installation and system restart.
Step-by-step guide for installing the printer driver on Windows Vista, 7, and 8.
Continues driver installation with security prompts and connection options.
Instructions for connecting printer power and USB for driver installation.
Checking printer creation and properties after driver installation.
Performing test print and installing Smart Design/DB.
Completing the Smart Application installation for Windows Vista/7/8.
Identifies the network port on the SMART-50 printer for connection.
Details network configuration using NetAdmin, DHCP vs Static IP.
How to connect via USB for network configuration using NetAdmin.
Explains DHCP (Dynamic IP) and Static IP configuration options.
Configures printer services like USB Spool, Network Spool, and Network SDK.
Configures Open Card Print function for network printing.
Manages user accounts and passwords for network access.
Shows the status of USB devices connected to the network module.
Steps to reboot the printer's network module.
Steps to reset the network module to factory defaults.
Starting the firmware upgrade process for the network module.
Completing the firmware upgrade process with reboot.
How to access and view the printer's properties.
Navigating printer properties and accessing print preferences.
Setting print orientation (portrait/landscape) and page order.
Detailed settings for color correction, magnetic stripe encoding, and print settings.
Configuration for paper tray, ribbon type, printing mode, speed, color, and dither.
Settings for print side (front/back) and media masks.
Settings for the laminator function, including side, overlay, position, and temperature.
Covers printer sharing, port settings, and advanced configurations.
How to share the printer over a network.
Displays the printer's connection port, typically USB.
Advanced settings like working time, priority, and spooling.
Setting color profiles for optimal color output.
Accessing printer serial, ID, firmware, and cleaning functions.
Displays laminator status, film type, version, and serial number.
Utility for adjusting printer settings and spare parts configuration.
Launching the Card Printer Setup utility and password input.
Basic setup screen for printer ID, firmware, and print area settings.
Basic setup screen for printer ID, firmware, and print area settings.
Adjusting print area, X/Y start/end positions, and Y scale.
Adjusting color, black, and overlay densities for print quality.
Explains functions like Get Config, Set Config, Load/Save files.
Advanced settings for printer ID, PC serial, head, encryption, and issue counts.
Details on warming up, magnetic stripe mode, security, and ribbon position.
Basic setup for laminator film type, remain, and temperature.
Basic setup for laminator film type, remain, and temperature.
Advanced laminator settings for motor torque and film movement.
Adjusting motor torque for film movement and laminating.
Utility for testing printer functions like printing, encoding, and status.
Running the Card Printer Test program and its components.
Selecting a printer and controlling its functions step-by-step.
Using the print function with CSD files.
Performing continuous encoding/decoding tests.
Reading and writing magnetic stripe data.
Testing contact smartcard and SIM encoding.
Testing contactless smartcard encoding.
Checking printer status, temperature, and error codes.
Lists status codes for printer operations like card movement and printing.
Lists status codes for laminator operations.
Procedure for upgrading the printer firmware.
Steps for automatic and manual firmware upgrade of the card printer.
Steps for automatic and manual firmware upgrade of the laminator.
Instructions for installing drivers for contact smartcard readers.
Steps to find and run the smartcard driver installer from the CD.
Reviewing and accepting the software license agreement.
Initiating the installation of the contact smartcard reader driver.
Finalizing the smartcard reader driver installation.
Instructions for installing drivers for contactless smartcard readers.
Connecting the printer to the PC for driver installation.
Selecting the installation method for the contactless smartcard reader driver.
Specifying the location of the contactless smartcard reader driver files.
Finalizing the contactless smartcard reader driver installation.
Procedure for cleaning the printer using an exclusive cleaning card.
Step 1 of printer cleaning: turn on the printer and prepare the cleaning card.
Step 2 of printer cleaning: open hopper and remove card/ribbon.
Step 3 of printer cleaning: insert cleaning card.
Step 4 of printer cleaning: close top cover.
Step 5 of printer cleaning: wait for cleaning completion.
Step 6 of printer cleaning: remove cleaning card and install ribbon.
Guide to replacing the Thermal Print Head, including setup.
Adjusting the print head angle for optimal print quality.
Troubleshooting issues related to card movement in the printer.
Troubleshooting issues with cards not entering the printer.
Troubleshooting card transfer errors due to ribbon coiling.
Troubleshooting common printing quality issues.
Troubleshooting spots or wrong colors in printing.
Troubleshooting horizontal lines in printouts.
Troubleshooting unclear or non-uniform prints.
Troubleshooting misaligned color printing.
Troubleshooting unplanned color prints.
Troubleshooting magnetic stripe encoding.
Troubleshooting magnetic stripe encoding errors.
General operational troubleshooting for the printer.
Troubleshooting issues with a snapped ribbon.
Specifies printing, cards, system, and encoding for SMART-30S/R.
Specifies printing, cards, system, and encoding for SMART-30D.
Specifies printing, cards, system, and encoding for SMART-50S/D.
Specifies printing, laminating, cards, system, and encoding for SMART-50L.
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