Terminal User Guide Introduction
3
Terminal Management System
Approximately once a month your terminal will call the Terminal
Management System (TMS) to receive any updates to the software,
details of new card schemes, and any changes to your configuration.
This call will take place automatically, normally outside of standard
trading hours and therefore it is important that your terminal is powered
on. For Bluetooth or Wi-Fi terminals, it should remain connected to a
telephone line or Local Area Network (LAN); for mobile terminals, it
should remain in an area of good mobile network signal.
Supervisor Password
Your terminal’s Supervisor functions can be accessed by means of a
Supervisor password, and therefore you are not supplied with a
Supervisor Card.
Your terminal is shipped with an initial default password of 01483, but is
configured so that a change of this password is required before you
process any transactions.
If you wish to do this before performing a transaction you should refer to
the section entitled Supervisor Password for information on how to
change the Supervisor password.
You are strongly advised to ensure that privileged access to your
terminal (including access to the Supervisor password) is only granted
to staff that have been independently verified as being trustworthy.
End of Day Process
Your terminal is an ‘online’ terminal, which means that transactions are
captured when you take them so there is no requirement for ‘polling’ the
terminal. You must however ensure that you perform your End of Day
reports, to find out more refer to the section entitled Reports.
Paper Rolls
You should only use approved paper rolls as supplied by your terminal
supplier. Details on how to contact us to order supplies of paper rolls
can be found on the contact sticker on the underside of your terminal. If
appropriate, you may also find these details on the inside cover of this
User Guide.
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