Ingenico iWL200 Series - Merchant Copy - PIN Transactions

Terminal User Guide Transactions
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Forced Transactions
The Forced Transaction function allows for the completion of a
transaction following a referral or voice authorisation. It also provides
the opportunity to capture the details of transactions authorised by
means other than your terminal. For example, card transactions
authorised using paper vouchers and calls to the authorisation centre
during a power cut, or transactions previously authorised using the
Authorisation Only function.
You must have a valid authorisation code before performing a Forced
Transaction.
To perform a forced transaction press the menu key three times, then
choose FORCE TRANS by pressing the F2 key. You will be asked to type
your supervisor password, and then press enter.
 MENU, MENU, MENU, F2, [password], ENTER
HOTEL
FORCE TRANS
DUBPLICATE
Select the desired transaction type.
MAILORDER
REFUND
CASH
SALE
Select the desired transaction type.
INSERT OR SWIPE
CUSTOMER CARD
Insert, swipe or key the customer’s card.
Enter Auth Code
_
123
Enter the authorisation code for the
transaction and press the enter key.
The terminal will continue as normal, refer to the instructions for
transaction type that you chose to complete the transaction.