Introduction Terminal User Guide
2
Security of Your Terminal
Upon receipt of your terminal you should check for signs of tampering of
the equipment. It is strongly advised that these checks are performed
regularly after receipt.
You should check, for example: that the security seals are in place and
undamaged; the keypad is firmly in place; that there is no evidence of
unusual wires that have been connected to any ports on your terminal
or associated equipment, the chip card reader, or any other part of your
terminal.
Such checks would provide warning of any unauthorised modifications
to your terminal, and other suspicious behaviour of individuals that have
access to your terminal.
Your terminal has various tamper evident seals; detecting any
interruption to these seals your terminal will enter a ‘tampered’ state. In
this state the terminal will repeatedly flash the message Alert
Irruption! and further use of the terminal will not be possible.
If you observe the Alert Irruption! message, you should contact the
terminal Helpdesk.
Caring for Your Terminal
You should take care not to spill liquids on any part of your terminal or
any associated parts and equipment.
You should clean the terminal with a soft clean cloth. The magnetic
swipe and chip card readers should be cleaned regularly with a suitable
cleaning card. To ensure safety, only clean your terminal when it is
completely powered off. Do not use water or cleaning agents on your
terminal, doing so may lead to damage.
Any damage incurred will be your responsibility and any repair or
replacement costs will be charged as appropriate. We therefore
recommend that you insure your terminal accordingly.
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