Ingenico iWL200 Series - Banking Report

Terminal User Guide Reports
67
Banking Report
Performing a Banking report reconciles the transaction totals held in the
terminal with the totals held by each acquirer. The terminal may need to
contact some or all of the acquirers to complete this report.
Transactions are listed by acquirer, and are also shown by card type
(issuer) under that acquirer. Reconciliations are done by sessions;
these sessions are tracked by both the terminal and the acquirer.
The totals listed under CURRENT SESSION were carried out during the
current reconciliation session and will be processed by the acquirer at
the end of the session.
The totals listed under PREVIOUS SESSION were carried out during the
previous reconciliation session and have already been processed by the
acquirer.
To understand the concept of sessions, the PREVIOUS SESSION on
today’s reports will be the same as the CURRENT SESSION on
yesterday’s report, and so on. If these totals do not match then you may
be doing your report outside of the acquirer’s specified banking window.
You should contact your acquirer(s) to find out when your
specified banking window is, if you do your Banking report
outside of this time then your reports may not reconcile
correctly.
The result for each acquirer’s reconciliation is shown below the
acquirer’s name.
TOTALS CONFIRMED
Shown if the totals held by the acquirer and the
terminal agree.
TOTALS NOT AGREED
Shown if the totals held by the acquirer and the
terminal do not agree. The report will show the
totals held by the terminal and the acquirer
separately to show the difference. You should
contact the acquirer to ensure that all expected
funds have been transferred.
CANNOT CONFIRM
TOTALS
Shown when the terminal cannot contact the
acquirer to check the totals. The diagnostic code
printed will indicate the reason for the
communications failure.