22 ZeroWire User Manual
Users
In the initial ZeroWire configuration, there are two users of two different user types -
Master and Engineer.
Master
A Master user can change Standard user PIN codes and Master user PIN codes, and can
access all menus except installation programming.
A default Master user name is "User 1", and a default passcode is "1234". Please note that
there is a space between "User" and "1".
In EN Grade 2 terminology, a master user is Level 2.
Engineer
An Engineer user can only access installation programming menus, but no user
programming menus. These users can always arm a system but can only disarm the
partitions they previously armed.
A default Engineer user name is "installer", and a default passcode is "9713".
In EN Grade 2 terminology, a master user is Level 3.
Caution: For security reasons, it is highly recommended to change the passcode for the
Installer and change the login and the passcode for the User 1, at the first opportunity.
Add a User
You need to be a Master user to add new users to the panel.
Example: Add a new user to ZeroWire and assign them a PIN code 2580. We will add this
as user 4.
4.
Selects User Configuration menu.
5.
6.
Selects configure user PIN.
7. Select user 4.
8.
Sets user 4 PIN code as 2580.
9.
Exits from Advanced system configuration.
Note: If you attempt to create a user with a PIN code that is the same as another user’s
PIN code your ZeroWire will announce "PIN code is occupied, select a new user PIN
code."
MENU 3
YOUR 4 TO 8 DIGIT MASTER CODE
ENTER
1
4 ENTER
2 5 8 0
ENTER
MENU MENU MENU