ZeroWire User Manual  37 
6.  Enter the IP address from step 4 and the ZeroWire login screen should appear. Some 
browsers may require you to enter http:// before the IP address. 
7.  Enter your username and password, by default this is "installer" and 9713. 
8.  You should now see a screen similar to the one shown below. 
 
9.  Click Advanced to program your ZeroWire. 
Troubleshooting 
 
Problem Solution 
Cannot get IP address  If you are unable to get an IP address then your wireless/router may 
not be configured for automatic DHCP or certain security settings may 
be enabled. Check your router settings and try again. 
Cannot see local WiFi access point 
from a smartphone 
Ensure your WiFi access point is able to accept 802.11b or 802.11g. 
Some 802.11n access points may not accept 802.11g connections.