Invacare ILIFTEE - Survey; Usability Survey

I-Lift™
11Survey
11.1UsabilitySurvey
Pleasecompletethesurveybelowtoevaluatethismanual.
Yourparticipationintheevaluationassistsinthedevelopment
ofeffectiveandusablemanualsforourcustomers.
Thesurveyisalsoavailableonline:
http://www.invacare.com/TechnicalDocumentSurvey
1.Pleaseindicateyourprimaryinvolvementwiththeproduct(chooseone):
qProductUser/Owner
qUserAssistant
qProductDealer
qProductServiceTechnician
qHealthCareProvider
qOther(pleasespecify):
____________________________
2.Pleaseindicatewhichproductmanualyouareevaluating:
____________________________________________________________
3.Evaluatethecontent:
YESNO
Afterreadingthisdocument,doyouhaveabetter
understandingofhowtousetheproduct?
qq
Doyouhaveabetterunderstandingofanylimitations
ontheuseofthisproduct?
qq
Isthereanyirrelevantinformation?
qq
IstheTableofContentsuseful?
qq
Doesanyinformationseeminaccurate/misleading?
qq
Doyouunderstandthatmisuseoftheproductcancause
injuryordamage?
qq
Explain:
____________________________________________________________
____________________________________________________________
4.EvaluatetheWarnings/Cautions:
YESNO
Arethereanywarnings/cautionsthatyoudonot
understand?
qq
Aretheretoomanywarnings/cautions?
qq
Aretherewarnings/cautionsthatyoufeeldonotapply
tothisproduct?
qq
Explain:
____________________________________________________________
____________________________________________________________
5.Evaluatethestyle:
YESNO
Isanythinghardtolocate/follow?
qq
Areanyheadingsmissing/confusing?
qq
Aretheretoomanyheadings?
qq
Shouldanymaterialbeabulletedlistorchecklistinstead
ofnumberedstepsoraparagraph?
qq
Istherematerialthatmightbeclarifiedbyavisual?
qq
Explain:
____________________________________________________________
____________________________________________________________
6.Evaluatetheillustrations:
YESNO
Aretheillustrationsuseful?
qq
Dotheillustrationsneedmoreorlessdetail?
qq
Isthenumber/sizeofillustrationsadequate?
qq
Explain:
____________________________________________________________
____________________________________________________________
7.Doyouhavesuggestionsforotherwaysofmakingthisdocumenteasiertouse?
Explain:
YESNO
____________________________________________
____________________________________________
qq
ThankYou!Thankyouforcompletingthissurvey.Ifyouhaveanyquestionsorwemaybeof
assistancetoyou,pleasefeelfreetocontactus.
SendyoursurveytoInvacareTechnicalWritingDepartment:TechnicalWriting@invacare.com
orInvacareCorporation:OneInvacareWay,Elyria,Ohio44035FAX:440–329–6975
541171892-A