Check Cartridges ................................................................................................................. 44
Automatic Cleaning Procedure ......................................................................................... 45
Manual Cleaning Procedure ............................................................................................... 45
Print Cartridge Storage ....................................................................................................... 46
Short-term Storage (7 days or less) ................................................................................. 46
Long-term Storage (greater than 7 days) ........................................................................ 46
Updating Firmware using the Control Center ......................................................... 46
Summary ................................................................................................................................. 46
Prepare the FlexJet for a Firmware Update ................................................................... 46
Check the Current Firmware Version ............................................................................. 46
Update the Firmware .......................................................................................................... 47
Manually Updating Firmware using TeraTerm
™
........................................................ 48
Summary ................................................................................................................................. 48
Prepare to Update the Firmware ..................................................................................... 48
Setup TeraTerm ..................................................................................................................... 48
Update Firmware ................................................................................................................. 49
Reset Calibration Values ..................................................................................................... 49
Chapter 5 Troubleshooting
General Troubleshooting ...................................................................................................... 51
Media Tracking .......................................................................................................................... 51
Printing Quality ........................................................................................................................ 52
Line Quality ................................................................................................................................ 52
Serial Communication .......................................................................................................... 52
Keypad Error Codes ............................................................................................................... 53
Legend ..................................................................................................................................... 53
Common Issues ........................................................................................................................ 54
Chapter 6 End Notes
Service & Support ................................................................................................................... 57
Getting Help .............................................................................................................................. 57
Customer Service ................................................................................................................... 58
Your Comments Are Requested ...................................................................................... 58
Before you contact Support ............................................................................................... 59
The FCC Wants You to Know ............................................................................................ 60
This booklet is available from: .......................................................................................... 60
Glossary
Index