JDS Uniphase SmartClass

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Chapter 18 Maintenance and Troubleshooting

Resolving problems

SmartClass TPS User’s Guide

158 22035456, Rev 001 June 2014

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Default Chapter7
- Table of Contents7
About this Guide15
- Purpose and Scope16
- Assumptions16
- Safety and Compliance Information16
- Conventions16
Chapter 1 Getting Started19
- About the Smartclass TPS20
- Ship List20
- Configurations and Options21
  - Configurations21
  - Software Options21
- Features and Capabilities22
- Preparation for Use24
  - General Preparation24
  - Changing the AC Line Plug Fitting25
- Exploring the Front Panel26
- Exploring the Connector Panel29
- Exploring the Bottom Panel30
- Exploring the Top Panel31
- Navigating the User Interface31
- Using the Keypad34
- Customizing the User Interface35
Chapter 2 Instrument Settings37
- Managing Files38
- Managing Jobs39
- Communicating with a Mobile Device41
- Accessing the Smartclass Triple Play Services Remotely Using VNC42
- Setting the Date and Time43
  - Setting the Date43
  - Setting the Time44
- Specifying Auto Power down Settings44
- Adjusting the Screen Settings45
- Changing Keypad Setup45
  - Setting the Repeat Delay45
  - Setting the Repeat Rate45
- Specifying the Volume Level46
- Specifying International Settings46
- Managing Test Configurations47
  - Saving Test Configurations47
  - Loading a Configuration47
- Viewing Unit Revisions, Options, and Ids48
- Restoring Factory Defaults48
Chapter 3 Automated Testing49
- About the Automated Tests50
- Running the Onecheck Test50
- Running the Videocheck Test52
Chapter 4 Using the SCTPS with a Mobile Device53
- Controlling the Smartclass TPS with a Mobile Device54
- Controlling the Device Interface55
- Testing with Smartids55
- Viewing Video on a Mobile Device57
Chapter 5 Ethernet te Testing59
- About Ethernet te Testing60
- Specifying the Network Setup60
- Connecting to the Line62
- Viewing Results63
Chapter 6 DSL Testing65
- About Xdsl Testing66
  - BCM96368 Test Options66
  - BCM963168 Test Options66
- Selecting the Test Mode67
- Specifying Test Settings67
- Connecting to the Line75
- Testing the Physical Layer77
- Testing Line Quality77
- Terminating the Loop (SELT)78
Chapter 7 Data Testing79
- IP Ping Testing80
- About Data Testing80
- Connecting to the Line80
- Monitoring Pings81
- Throughput Testing82
- Tracing the Packet Route83
- Capturing Network Traffic83
Chapter 8 Wifi Testing85
- About Wifi Testing86
- Scanning for Wifi Networks87
- Emulating a Wifi End Point88
- Providing Wifi Access89
Chapter 9 HPNA Testing91
- About HPNA Testing92
- Connecting to the Line92
- Monitoring the HPNA Network92
- Testing the HPNA Network93
Chapter 10 Smartid Testing95
- About the Smartids96
- Registering Smartids97
- Configuring Smartid Settings97
- Locating Smartids98
- Testing the Home Run for VDSL Service98
- Testing the Home Network99
Chapter 11 Voip Testing101
- About Voip102
- Specifying Test Settings102
- Connecting to the Line107
- Placing and Receiving Calls107
Chapter 12 IP Video Testing111
- About IP Video Testing112
- Specifying Test Settings113
- Connecting to the Line115
- Analyzing Video Streams116
  - Terminate Mode116
  - Monitor Mode116
- Videocheck Test117
Chapter 13 Web Browser119
- About the Web Browser120
- Browsing the Web120
  - Navigating the Browser120
- Exiting the Browser122
Chapter 14 Optical Tools123
- About the Optical Tools124
- Measuring Optical Power124
Chapter 15 Copper Testing127
- About Copper Testing128
- Cord Compensation128
- Specifying Copper Settings129
- Running a Cablecheck130
- Performing a Snapshot Test130
- Running Copper Measurements131
- Placing and Receiving POTS Calls133
- Calibrating the Unit133
Chapter 16 Test Results135
- Saving Results136
  - Saving Results to a File136
  - Saving Results to a Job136
- Network Status137
- LAN Statistics138
- DSL Results138
- IP Data Results144
- Wifi Results145
  - Status145
  - Results146
- HPNA Results146
- Smartid Results147
- Voip Results148
- Video Results150
  - Stream Results150
  - Video Results151
- Optical Power Results151
- Copper Results151
Chapter 17 Stratasync157
- About Stratasync158
- Synchronizing to the Stratasync Server158
Chapter 18 Maintenance and Troubleshooting161
- Cleaning the Instrument162
- Prolonging Battery Life162
- Recharging the Battery162
- Replacing the Battery Pack163
- Updating the Software164
- Adding Options165
- Getting Technical Assistance165
- Additional Information166
- Resolving Problems166
  - Operating the Unit166
  - Performing Tests166
Appendix A Specifications177
- Physical Specifications178
- Connector Specifications178
- Environmental Specifications178
- Safety Specification178
- Power Specifications179
- Calibration179
  - Self Calibration179
  - Factory Calibration179
- Warranty Information179

JDS Uniphase SmartClass - Page 176

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