Repair service
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18 Repair service
Before asking for a service technician or returning a JULABO unit for
repair, please contact our Technical Service Department.
JULABO Technical Service
Phone: +49 7823 51-66
Fax: +49 7823 51-99
Email: service.de@julabo.com
If you return a unit to JULABO:
• Clean the unit to avoid any harm to the service personnel.
• It is essential that you enclose a short fault description.
• Before returning the device, please complete an online return
form at http://www.julabo.com/com/support/rma
.
• Ensure careful and adequate packing.
• JULABO cannot accept any liability for damage caused by
incorrect packaging.
• In the interest of product improvement, JULABO reserves the
right to make any necessary technical modifications during the
repair to ensure the proper functioning of the unit.
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