Problem Symptom Action
Reference
Page
The remote control unit
does not work
The battery of the remote control unit has run
out.
Change new batteries for the remote control. (A P
19)
The remote control code of this unit and the
remote control unit are different from each
other.
Change the “REMOTE CONTROL CODE” for
the remote control to the same number used
by this unit.
(A P
19)
A “LOCKED”
message appears on the display
window of the unit.
Disable the “mode lock” setting. (A P 96)
The disc cannot be
ejected
A “LOCKED” message appears on the display
window of the unit.
Disable the “tray lock” setting. (A P 96)
The “READING” message does not disappear
from the unit’s display window, and the disc
tray does not open when the [ M ] button is
pressed.
Pressing the [ M ]
button at the front of the unit
for five seconds or longer opens the disc tray.
To close the disc tray after removing the disc,
press the [ A ] button, and wait until the tray
is closed and power is turned off.
(If the disc tray does not open after pressing
the [ M ] button for five seconds or longer,
contact the local dealers in your area.)
-
The disc cannot be played A disc that cannot be played on this unit is
inserted.
Confirm that the disc is playable on this unit. (A P 13
)
The region code of the BD or DVD is different
from that of this unit.
Confirm that the region number is playable on
this unit.
(A P 13
)
An unfinalized DVD disc that is recorded using
another device is inserted.
Use that device to finalize the disc. -
Output is at “480i”
(SR-HD2700U) or
“576i”
(SR-HD2700E)
regardless of the
component output
resolution setting
The component output setting may be
changed to “480i” (SR-HD2700U) or “576i”
(SR-HD2700E) after viewing at a setting of
1080/24p using an HDMI connection.
Turn the power off, and turn it on again. -
The aspect ratios of the
HDMI output and
component output are
different
When two monitors are connected
respectively to the HDMI output and
component output terminals of this unit, the
screen aspect ratio of the component output
may not be appropriate if
“VIDEO PRIORITY
MODE” is set to “HDMI”.
When two monitors are connected
simultaneously, users are recommended to
set “VIDEO PRIORITY MODE” to “SDI/
COMPONENT”.
(A P 90)
Mode Conversion cannot
be performed although
“SEAMLESS” in the
“MODE CHANGE” menu
is set to
“AFTER POWER
OFF” and the power is
turned off.
Turning off the power may not start mode
conversion even if “AFTER POWER OFF” in
“SEAMLESS” is set and mode conversion is
interrupted by the power being turned on while
mode conversion is in progress.
Cancel mode conversion. (A P 83)
.
Troubleshooting
115
Others
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