The circuitry of the KANGAROO ePump enteral feeding pump is not customer serviceable. In particular, electronic
assembly rework by non-authorized KANGAROO ePump
technicians will likely affect accuracy.
Certain replacement items, as listed in Section XIII - Service Part Numbers, are available from the service centers listed
All service personnel must be properly trained and qualified with operation of the KANGAROO ePump
. Improper service may impair operation of the pump.
1. Call Customer Service for an Authorized Return Number and shipping instructions, using the appropriate phone
2. Pack the instrument carefully and ship the insured parcel to:
1-800-448-0190 or (315) 788-5246
Outside of U.S. and Canada
For general maintenance issues not discussed below, contact Customer Service (Section XI).
Do not open the main housing, as there
are no user-serviceable parts inside. Opening of device may affect
function of device and voids the warranty.
The following maintenance items/parts can be replaced by the customer on the
. See Section XIII for Service Part
Numbers and Section XI for contacting Customer Servic
ide Door enclosing Pump Set Loading area
To replace the Side Door, see Figure 32 and do the following:
1. Place top Door Hinge onto the Top Hinge Pin.
2. Carefully press down on the bottom of the door to spread the
3. Place the bottom Door Hinge onto the Bottom Hinge Pin.
Pointe-Claire, Québec, Canada, H9R 1C7
1-877-664-8926 or (514) 698-1220
Figure 32. Blue Door Replacement.
© 2005 Tyco Healthcare Group LP
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