84 X-Series EMI Receiver Getting Started Guide
Troubleshooting
Check the Basics
Check the Basics
— Is there power at the receptacle?
— Is the instrument turned on? Check to see if the green LED beside the
power switch is on. Also, listen for internal fan noise to determine if the
instrument’s cooling fans are running.
— If other equipment, cables, and connectors are being used with your
instrument, make sure they are connected properly and operating correctly.
If the instrument cannot completely load or run the operating system, or the
instrument application is not successfully launched, the problem could be a
corrupt disk drive. If the instrument gets far enough along in the boot
process to run the "Instrument Recovery System", perform the “Disk Drive
Recovery Process” as described on page 60.
— Is the Measurement Application running? If not, there is a software launch
shortcut/icon on the desktop.
— Does the instrument application have the focus? If not, move focus to the
application with Alt-Tab.
— Review the measurement procedures being performed when the problem
first appeared. Are all of the settings correct?
— If the instrument is not functioning as expected, return the instrument to a
known state by pressing Mode Preset.
— Is the measurement being performed, and the results that are expected,
within the specifications and capabilities of the instrument?
Refer to the specifications guide for the MXE EMI receiver:
N9038A MXE EMI Receiver Specifications Guide
Technical manual pdf files are available on the documentation DVD
provided with the instrument, and on the Keysight website:
http://www.keysight.com/find/mxe_manuals
— If the instrument is not communicating via the LAN connection, check for
the presence of blinking yellow LEDs on the rear panel LAN connector. If the
ACT LED is not blinking, check the LAN cable and LAN integrity.
— To meet specifications, the instrument must be aligned. Either the Auto
Align (On) feature must be selected (press System, Alignments, Auto
Align, and select Normal), or the instrument must be manually aligned.
— Perform an Alignment. Press System, Alignments, Align Now, Align All
Now.
Some instrument settings are not affected by a Preset. If you wish to reset the instrument
settings, press
System, Power On, Restore Power On Defaults.
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