Troubleshooting
Common Problems
13-2
ISSUE
The power cable is not plugged securely into the Forte 
power jack.
REMEDY Plug the power cable securely into the Forte power jack.
ISSUE
The wall outlet, power strip, or extension cord is defective or 
damaged.
REMEDY Use a different wall outlet, power strip, or extension cord.
If there’s evidence of the unit receiving power, but operation is abnormal, check if one of the 
following might be the issue:
ISSUE The wall outlet voltage is below 90 volts due to overload.
REMEDY Try a different outlet on a different circuit.
Display “Brightness”
ISSUE The Display is blank or difcult to read.
REMEDY
Slowly turn the Display brightness knob (located above the Navi-
gation buttons) to adjust the Display.
Audio Problems
CAUTION: Do not troubleshoot audio problems using headphones. 
Additionally, always be aware of the volume levels on the Forte and 
on the connected audio system or mixer.
NOTE: When diagnosing audio problems, set the Forte to play a Song 
Demo rather then intermittently pressing keys. This will prevent any 
unexpectedly loud volume changes.
If there is no sound from your Forte, check if one of the following might be the issue: