2RV/2RW/2RX/2RY/3RA-3
7-34
Content of Jam Code
J0000: Power ON jam
The power was turned on while the unspecified conveying sensor turns on.
J0101/J0104/J0105/J0106: Paper jam caused by the software factor
The firmware does not properly activate.
J0107: Fuser temperature stabilization time-out
The fuser temperature does not achieve to the paper feed-able temperature within the specified time.
Step Check description Assumed cause Measures Reference
1 Checking the paper path The paper is caught with a
piece of paper, etc.
If there is a paper piece, for-
eign object or burr on the part
such as guide and actuator
on the conveying path,
remove it.
2 Cleaning the sensor The sensor is dirty. Clean the registration sensor
or exit sensor.
3 Checking the connection The sensor is not properly
connected.
Reconnect the connector to
the registration sensor or exit
sensor.
4 Replacing the sensor The sensor is faulty. Replace the high voltage
PWB (including the registra-
tion sensor) or fuser unit
(including the exit sensor).
Step Check description Assumed cause Measures Reference
1 Resetting the main power The controller does not
activate properly.
Turn off the power switch and
unplug the power cord. After
5s passes, reconnect the
power cord and turn on the
power switch.
2 Firmware upgrade The firmware does not
properly activate.
Upgrade the firmware to the
latest version.
Step Check description Assumed cause Measures Reference
1 Resetting the main power The controller does not
activate properly.
Turn off the power switch and
unplug the power cord. After
5s passes, reconnect the
power cord and turn on the
power switch.
2 Changing the external
power source
The electric power supply
fluctuates or the electric
voltage reduces.
Plug the power cord into
another wall outlet.
3 Changing the settings The actual paper and the
paper settings (media
type, paper size) do not
match.
Select the proper media type
in the system menu.
To Next Page
Loading...
Need help?
General
Weight and Dimensions
