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Troubleshooting > Troubleshooting
Troubleshooting
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
When contacting us, the serial number will be necessary.
To check the serial number, refer to the following:
Checking the Equipment's Serial Number (page 5-2)
Symptom Checkpoints Corrective Actions
Reference
Page
The screen does not
respond when the main
power switch is turned on.
Check the power cord. Connect both ends of the power cord
securely.
page 2-7
Blank sheets are ejected. Are the originals loaded correctly? Check that the settings of the
application software.
―
Printouts are totally too light. Is the paper damp? Replace the paper with new paper. page 3-2
Is the toner distributed evenly within the
toner container?
Shake the toner container from side to
side several times.
page 10-3
Is EcoPrint mode enabled? Disable [EcoPrint] mode. page 8-11
― Select the [Menu] key > [Adjust/Maint.]
> [Service Setting] > [Drum], and then
select [Yes].
―
― ECOSYS P7040cdn: Select the [Menu]
key > [Adjust/Maint.] > [Service
Setting] > [Drum Heater], and then
select [On].
This function cannot be turned on in
some regions.
―
― Make sure the paper type setting is
correct for the paper being used.
page 8-9
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