2K8
1-3-15
Service items Description
No. Items Description
Paper
Jam
Log
# Count. Event
Remembers 1 to 16 of occurrence.
If the occurrence of the previous
paper jam is less than 16, all of the
paper jams are logged. When the
occurrence excessed 16, the old-
est occurrence is removed.
The total page
count at the time
of the paper
jam.
Log code (2 digit, hexadecimal, 5 cate-
gories)
(a) Cause of a paper jam
(b) Paper source
(c) Paper size
(d) Paper type
(e) Paper exit
(a) Cause of paper jam
10: Paper does not arrive at the registration sensor. [B] (MP tray)
10: Paper does not arrive at the registration sensor. [1] (Printer’s cassette)
10: Paper does not arrive at the registration sensor. [1] (Paper feeder 1)
10: Paper does not arrive at the registration sensor. [1] (Paper feeder 2)
10: Paper does not arrive at the registration sensor. [1] (Paper feeder 3)
10: Paper does not arrive at the registration sensor. [I] (Duplex conveying)
11: Paper does not pass the registration sensor. [H]
12: Paper remains at the registration sensor when power is turned on. [H]
20: Paper does not arrive at the paper exit sensor. [H]
21: Paper does not pass the paper exit sensor. [G]
22: Paper remains at the paper exit sensor when power is turned on. [G]
30: Paper does not arrive at the paper feeder 1’s PF paper feed sensor. [2] (Paper feeder 1)
30: Paper does not arrive at the paper feeder 1’s PF paper feed sensor. [3] (Paper feeder 2)
30: Paper does not arrive at the paper feeder 1’s PF paper feed sensor. [3] (Paper feeder 3)
31: Paper does not pass the paper feeder 1’s PF paper sensor. [2]
32: Paper remains at the paper feeder 1’s PF paper feed sensor when power is turned on. [2]
40: Paper does not arrive at the paper feeder 2’s PF paper feed sensor. [3] (Paper feeder 2)
40: Paper does not arrive at the paper feeder 2’s PF paper feed sensor. [4] (Paper feeder 3)
41: Paper does not pass the paper feeder 2’s PF paper sensor. [3]
42: Paper remains at the paper feeder 2’s PF paper feed sensor when power is turned on. [3]
50: Paper does not arrive at the paper feeder 3’s paper feed sensor. [4] (Paper feeder 3)
51: Paper does not pass the paper feeder 3’s paper sensor. [4]
52: Paper remains at the paper feeder 3’s PF paper feed sensor when power is turned on. [4]
A0: Paper does not arrive at the duplex sensor. [I]
A1: Paper does not pass the duplex sensor. [I]
A2: Paper remains at the duplex sensor when power is turned on. [I]
E0: Paper misfeed occurs due to forced stop when an error occurs during printing. (such as
opening of a cover)
F0: Paper does not arrive at the face down tray paper full sensor. [G]
F1 to FF: Paper misfeed by another cause.
Values (hexadecimal) within [ ] indicate paper misfeed locations.