2DC-2
1-5-4
Problem Causes/check procedures Corrective measures
(3) Paper misfeeds
• Copier
(1)
A paper jam in the
conveying, fixing or
exit section is indi-
cated as soon as
the power switch is
turned on.
Jam code 00
(2)
A paper jam in the
paper feed section
is indicated during
copying (no paper
feed from the MP
tray).
Jam code 10
(3)
A paper jam in the
paper feed section
is indicated during
copying (no paper
feed from the
drawer).
Jam code 11
(4)
A paper jam in the
paper feed section
is indicated during
copying (no paper
feed from the op-
tional drawer).
Jam code 12
A piece of paper torn from
copy paper is caught
around registration sensor
or exit sensor.
Defective registration sen-
sor.
Defective exit sensor.
Paper on the MP tray is
extremely curled.
Check if the MP feed roller
is deformed.
Defective registration sen-
sor.
Check if the MP feed
clutch malfunctions.
Electrical problem with the
MP feed clutch.
Paper in the drawer is ex-
tremely curled.
Check if the feed roller is
deformed.
Defective registration sen-
sor.
Check if the feed clutch
malfunctions.
Electrical problem with the
feed clutch.
Paper in the optional
drawer is extremely curled.
Check if the feed roller of
the optional drawer is de-
formed.
Defective registration sen-
sor.
Check if the feed clutch
malfunctions.
Electrical problem with the
feed clutch.
Check visually and remove it, if any.
Run maintenance item U031 and turn registration sensor on and
off manually. Replace registration sensor if indication of the cor-
responding sensor is not light.
Run maintenance item U031 and turn exit sensor on and off
manually. Replace exit sensor if indication of the corresponding
sensor is not light.
Change the paper.
Check visually and replace any deformed roller.
Run maintenance item U031 and turn registration sensor on and
off manually. Replace registration sensor if indication of the cor-
responding sensor is not light.
Run maintenance item U032 and select the MP feed clutch to be
turned on and off. Check the status and remedy if necessary.
Check.
Change the paper.
Check visually and replace any deformed roller.
Run maintenance item U031 and turn registration sensor on and
off manually. Replace registration sensor if indication of the cor-
responding sensor is not light.
Run maintenance item U032 and select the feed clutch to be
turned on and off. Check the status and remedy if necessary.
Check.
Change the paper.
Check visually and replace any deformed roller.
Run maintenance item U031 and turn registration sensor on and
off manually. Replace registration sensor if indication of the cor-
responding sensor is not light.
Run maintenance item U032 and select the feed clutch to be
turned on and off. Check the status and remedy if necessary.
Check.
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