Lenovo ThinkServer RS160 - Chapter 7. Getting Information, Help, and Service

Chapter7.Gettinginformation,help,andservice
Thischaptercontainsinformationabouthelp,service,andtechnicalassistanceforproductsmanufactured
byLenovoandwheretogoforadditionalinformationaboutLenovoandLenovoproducts.
Informationresources
Youcanusetheinformationinthistopictoaccessusefulresourcesrelatingtoyourneedswhenusing
theproduct.
Usingthedocumentation
TogettheinformationaboutyourLenovosystem,optionaldevices,andinstalledsoftware,ifany,gotothe
LenovoSupportWebsiteathttp://www.lenovo.com/support.
Formoreinformationaboutyourserverdocumentation,see“Serverdocumentation”onpage2.
Ifyoususpectasoftwareproblem,refertothedocumentation,includingreadmefilesandonlinehelp,that
comeswiththeoperatingsystemorsoftwareprogram.
ThinkServerWebsite
TheThinkServerWebsiteprovidesup-to-dateinformationandservicestohelpyoubuy,use,upgrade,and
maintainyourserver.YoucanvisittheThinkServerWebsiteat:
http://www.lenovo.com/thinkserver
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Driversandsoftware
•Diagnosticsolutions
•Productandservicewarranty
•Productandpartsdetails
•Userguidesandmanuals
•Knowledgebaseandfrequentlyaskedquestions
Helpandservice
Thistopiccontainsinformationaboutobtaininghelpandservice.
Beforeyoucall
Beforeyoucall,dothefollowingtotrytosolvetheproblembyyourself:
•Checkallcablestoensurethattheyareconnected.
•Checkthepowerswitchestoensurethatthesystemandoptionaldevicesareturnedon.
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