Error message about reading USB drive appears ...........................................................................................192
Print jobs do not print.....................................................................................................................................192
Confidential and other held jobs do not print ................................................................................................193
Print job takes longer than expected..............................................................................................................194
Job prints from the wrong tray or on the wrong paper..................................................................................194
Incorrect characters print ...............................................................................................................................194
Tray linking does not work..............................................................................................................................195
Large jobs do not collate.................................................................................................................................195
Unexpected page breaks ................................................................................................................................195
Solving home screen applications problems.........................................................................................196
An application error has occurred ..................................................................................................................196
Solving option problems........................................................................................................................196
Option does not operate correctly or quits after it is installed ......................................................................196
Paper tray problems .......................................................................................................................................197
Cannot detect flash memory card ..................................................................................................................197
Cannot detect printer hard disk......................................................................................................................197
Internal Solutions Port does not operate correctly ........................................................................................197
Internal print server does not operate correctly ............................................................................................198
Memory card ..................................................................................................................................................198
USB/parallel interface card does not operate correctly .................................................................................198
Solving paper feed problems.................................................................................................................199
Paper frequently jams.....................................................................................................................................199
Paper jam message remains after jam is cleared ...........................................................................................199
Jammed pages are not reprinted....................................................................................................................199
Solving print quality problems..............................................................................................................200
Characters have jagged or uneven edges .......................................................................................................200
Clipped images................................................................................................................................................200
Fine horizontal lines appear on color pages ...................................................................................................200
Gray background.............................................................................................................................................201
Incorrect margins............................................................................................................................................201
Light colored line, white line, or incorrectly colored line appears on prints ..................................................202
Paper curl........................................................................................................................................................202
Print irregularities...........................................................................................................................................203
Print is too dark ..............................................................................................................................................204
Print is too light...............................................................................................................................................205
Printer is printing blank pages ........................................................................................................................206
Repeating defects appear on a page ..............................................................................................................206
Shadow images appear on prints ...................................................................................................................207
Skewed print...................................................................................................................................................208
Solid color pages.............................................................................................................................................208
Streaked horizontal lines appear on prints.....................................................................................................209
Streaked vertical lines appear on prints .........................................................................................................209
Toner fog or background shading appears on the page .................................................................................210
Toner rubs off .................................................................................................................................................210
Contents 9
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