Invalid firmware/controller board service check
Action Yes No
Update the firmware.
Note: Contact the next level of support for the correct firmware level.
Does the error remain?
Replace the controller
board. See
“Controller
board removal” on
page 187.
The problem is solved.
96y errors
96y error messages
Error code Description Action
960.xx RAM Memory Error—RAM soldered on the card is bad
Replace the controller board.
Go to
“Controller board removal” on page 187.
961.xx RAM Memory Error—optional DRAM is bad Go to
“RAM memory error service check” on
page 105.
964.xx Download Emulation Cyclic Redundancy Check (CRC)
Error—checksum failure detected in the emulation
header or emulation file.
Go to
“Download emulation cyclic redundancy
service check” on page 105.
RAM memory error service check
Action Yes No
Replace the bad memory card.
Does the error remain?
Contact the next level
of support.
The problem is solved.
Download emulation cyclic redundancy service check
Action Yes No
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Go to step 2. The problem is solved.
Step 2
Replace the firmware card and download the emulation to the new card.
Does the error remain?
Contact the next level
of support.
The problem is solved.
4514
Diagnostic information
105
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