Action Yes No
Step 8
POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test > Select an option tray
Does the pick/lift motor gearbox pass the test?
Go to step 9. Replace the option
tray.
Step 9
Does the error remain?
Contact the next level
of support.
The problem is solved.
25y paper jams
[x]‑page jam, clear manual feeder. [25y.xx]
1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
3 Reload paper into the multipurpose feeder.
4514
Diagnostic information
64
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