Actions Yes No
Step 1
Check the cartridge plunger.
Is the cartridge plunger properly attached to the front door, and is the
spring functioning properly?
Go to step 2. Replace the cartridge
plunger. See
“Cartridge
plunger removal” on
page 195.
Step 2
Remove any contamination from the CTLS contacts. Perform a print test.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the CTLS for damage.
Is it free of damage?
Go to step 4. Replace the printer.
Step 4
Check the transfer roll for surface contamination or excessive wear.
Is it free of contamination and wear?
Go to step 5. Replace the transfer
roll. See
“Transfer roll
removal” on page
194.
Step 5
Check the transfer roll left contact spring for damage.
Is it free of damage?
Replace the power
supply. See
“Power
supply removal” on
page 216.
Replace the printer.
Blank pages check
Actions Yes No
Step 1
Check the toner cartridge level.
Is the toner level low?
Replace the toner
cartridge.
Go to step 2.
Step 2
Check the cartridge plunger.
Is the cartridge plunger properly attached to the front door and is the
spring functioning properly?
Go to step 3. Replace the cartridge
plunger. See
“Cartridge
plunger removal” on
page 195.
4514
Diagnostic information
33