Option tray pick/lift motor service check
Action Yes No
Step 1
a Remove the option tray insert.
b Check the lift plate and gears for proper operation by moving the metal
plate.
Do the lift plate and gears move freely, and are they free of wear or
damage?
Go to step 2. Replace the tray insert.
Step 2
Check the pick/lift motor for the following:
• Gear tooth breakage
• Freedom of rotation
Is it free of wear or damage?
Go to step 3. Replace the tray.
Step 3
Check the cable J11 on the option tray controller card.
Is it properly connected and free of damage?
Contact the next level
of support.
Replace the tray.
Option tray separator/pass through motor service check
Action Yes No
Step 1
a Remove the option tray insert.
b Check the separator roll assembly gear under the tray base for the
following:
• Gear tooth breakage
• Freedom of rotation
Does it move freely, and is it free of wear or damage?
Go to step 2. Replace the tray.
Step 2
Check the cable J10 on the option tray controller card.
Is it properly connected and free of damage?
Go to step 3. Replace the tray.
Step 3
Check the separator roll assembly for wear or damage.
Is it free of wear or damage?
Contact the next level
of support.
Replace the separator
roll assembly. See
“Separator roll
assembly removal” on
page 243.
4514
Diagnostic information
117
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