Note: Make sure the paper guide lightly rests against the edge of the paper.
4 From the control panel, select Next > > Clear the jam, press OK > to clear the message and continue
printing.
250 paper jam messages
Error code Description Action
250.06 Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
Go to
“MPF service check” on page 65.
MPF service check
Action Yes No
Step 1
Check the springs, links, and tray guides on the MPF assembly for damage.
Are they free of damage?
Go to step 2. Replace the MPF
assembly. See
“MPF
assembly removal” on
page 203.
Step 2
a Make sure the MPF sensor cable is properly connected to the
controller board.
b POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Input Tray Tests > Sensor Tests > Multi‑Purpose
Feeder
Does the sensor state on the control panel display change when it is
toggled?
Go to step 3. Replace the front input
guide. See
“Front input
guide removal” on
page 212.
Step 3
Make sure the MPF pick roller and separator pad are free of debris. Check
both for wear or damage.
Are they free of damage?
Go to step 4. Replace the MPF pick
roller and separator
pad. See
“MPF pick
roller removal” on
page 206 and
“Separator pad
removal” on page
214.
Step 4
a Remove the left cover.
b POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Tests > Multi‑Purpose
Feeder
c Check the MPF solenoid for proper operation.
Does it function properly?
Go to step 5. Replace the MPF
solenoid. See
“MPF
solenoid removal” on
page 171.
4514
Diagnostic information
65
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