Lexmark MS415 - Page 51

201 paper jam messages
Error code Description Action
201.01 Narrow media sensor is covered during warm up.
Input sensor is not covered.
Go to
“Sensor (narrow media) jam service check” on
page 51.
201.20 Took too long to ramp up auger motor. Go to
“Cartridge gearbox service check” on
page 92.
201.21 Stopped detecting pulses from auger motor's encoder
system.
Go to
“Cartridge gearbox service check” on
page 92.
201.22 Auger motor underspeed error. Go to
“Cartridge gearbox service check” on
page 92.
Sensor (narrow media) jam service check
Action Yes No
Step 1
Check the narrow media sensor cable JNRW1 for proper connection.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
POR into the Diagnostics menu and perform a sensor test:
Diagnostics Menu > Base Sensor Test > Narrow Media
Does the sensor state on the control panel display change when it is
toggled?
Go to step 3. Replace the narrow
media sensor. See
“Narrow media/bin
full sensor removal”
on page 233.
Step 3
Check the redrive rollers for damage.
Are they free of damage?
Go to step 4. Replace the redrive
assembly. See
“Redrive
assembly removal” on
page 235.
Step 4
Does the error remain?
Contact the next level
of support.
The problem is solved.
4514
Diagnostic information
51