Lexmark MS415 - Page 78

Error code Description Action
31.40 Toner cartridge smart chip error Go to
“Toner cartridge smart chip contact service
check” on page 79.
31.41 Toner cartridge I2C packet timeout Go to
“Toner cartridge smart chip contact service
check” on page 79.
31.42 Toner cartridge I2C packet has been sent but code
timed-out on receiving the data (callback)
Go to
“Toner cartridge smart chip contact service
check” on page 79.
31.43 Toner cartridge security error in the send challenge
sequence
Go to
“Toner cartridge smart chip contact service
check” on page 79.
31.44 Toner cartridge ROM signature error Go to
“Toner cartridge smart chip contact service
check” on page 79.
31.45 Toner cartridge stuck busy (Status register and/or CRI
Arbiter register report busy)
Go to
“Toner cartridge smart chip contact service
check” on page 79.
31.46 Toner failed to replenish into the imaging unit Go to
“Cartridge gearbox service check” on
page 92.
31.60 Imaging unit smart chip error Go to
“Imaging unit smart chip contact service check”
on page 80.
31.61 Imaging unit I2C packet timeout Go to
“Imaging unit smart chip contact service check”
on page 80.
31.62 Imaging unit I2C packet has been sent but code timed-
out on receiving the data (callback)
Go to
“Imaging unit smart chip contact service check”
on page 80.
31.63 Imaging unit security error in the send challenge
sequence
Go to
“Imaging unit smart chip contact service check”
on page 80.
31.64 Imaging unit ROM signature error Go to
“Imaging unit smart chip contact service check”
on page 80.
31.65 Imaging unit stuck busy (status register and/or CRI
Arbiter register report busy)
Go to
“Imaging unit smart chip contact service check”
on page 80.
31.66 Toner failed to replenish into the imaging unit Go to
“Cartridge gearbox service check” on
page 92.
32.01 Capacity Class/ Model compatibility mismatch. The
supplies CC/MC is not compatible with the printer's
CC/MC setting.
Go to
“Toner smart chip compatibility service check”
on page 80.
32.05 OEM Mismatch. The supplies OEM ID is not
compatible with the printer's machine class.
Go to
“Toner smart chip compatibility service check”
on page 80.
32.10 Toner cartridge smart chip compatibility error Go to
“Toner smart chip compatibility service check”
on page 80.
32.11 Imaging unit smart chip compatibility error Go to
“Imaging chip compatibility service check” on
page 81.
34 Media size mismatch (too short or too narrow) Go to
“Media size mismatch service check” on
page 81.
35 Res save off deficient memory Go to
“Insufficient memory service check” on
page 82.
4514
Diagnostic information
78