Invalid firmware/controller board service check
Action Yes No
Update the firmware.
Note: Contact the next level of support for the correct
firmware
level.
Does the error remain?
Replace the
controller board. See
“Controller board
removals” on
page 247.
The problem is
solved.
96y errors
96y error messages
Error code Description Action
960.xx RAM Memory Error—RAM soldered on the card is
bad
Replace the controller board.
Go to
“Controller board removals” on
page 247.
961.xx RAM Memory Error—optional DRAM is bad Go to
“RAM memory error service check” on
page 156.
964.xx Download Emulation Cyclic Redundancy Check
(CRC) Error—checksum failure detected in the
emulation header or emulation file.
Go to
“Download emulation cyclic redundancy
service check” on page 156.
RAM memory error service check
Action Yes No
Replace the bad memory card.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Download emulation cyclic redundancy service check
Action Yes No
Step 1
Disable the download emulation, and then program the download
emulation into the firmware card again.
Does the error remain?
Go to step 2. The problem is
solved.
Step 2
Replace the firmware card and download the emulation to the new
card.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
4514-6xx
Diagnostics and troubleshooting
156