Lexmark MS826 - 410-412 Paper Jams; 410-412 Paper Jam Messages

Action Yes No
Step 20
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 21.
Step 21
Replace the bin controller board. See
“Output expander
controller board removal” on page 524.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
410–412 paper jams
410–412 paper jam messages
Error
code
Description Action
410.13 The bin 1 diverter did not reach the sensor
(HCOE diverter) on time.
See
“HCOE diverter drive jam service check” on page
195.
410.15 The bin 1 diverter did not clear the sensor
(HCOE diverter) on time.
411.50 Motor (HCOE transport) does not turn on. See
“HCOE transport drive jam service check” on
page 197.
411.51 Motor (HCOE transport) does not turn o.
411.52 Motor (HCOE transport) did not ramp up
to the required level.
411.53 Motor (HCOE transport) stalled.
411.54 Motor (HCOE transport) ran too slow.
411.55 Motor (HCOE transport) ran too fast.
412.11 Paper remains detected at the sensor
(HCOE pass‑through) after the printer is
turned on.
See
“Sensor (HCOE pass‑through) static jam service
check” on page 199.
412.13 Paper going to bin 1 did not reach the
sensor (HCOE pass‑through) on time.
See
“Sensor (HCOE pass‑through) late‑arriving or
late‑leaving jam service check” on page 200.
412.15 Paper going to bin 1 did not clear the
sensor (HCOE pass‑through) on time.
4064
Diagnostics and troubleshooting
194