Actions Yes No
Step 4
Remove any packing material left on the imaging unit, including
pieces of tape on the side of the unit and the red separator plastic.
Note: You may need a pair of pliers to remove a piece of broken
plastic inside the imaging unit.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the imaging unit.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the right cover. See “Right cover removal” on
page 420.
b Make sure that connection J15 on the controller board and the
connections on the HVPS are properly connected.
Are the connections properly connected?
Go to step 8. Go to step 7.
Step 7
Reseat the connections.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check all connections in the HVPS for proper connection.
Is the HVPS properly connected?
Go to step 10. Go to step 9.
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Diagnostics and troubleshooting
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