13
Sprint PCS
Wireless Web
Sprint PCS Wireless Web 117
Troubleshooting
If you're having trouble using the Sprint PCS
Wireless Web MiniBrowser, use the following
troubleshooting guide:
Problem: You can't escape from a particular
site.
Recommendation: Go to the Sprint PCS
Wireless Web home page by using the Mouse
Key to highlight the Home softkey, then
press .
Problem: You continue to receive errors
when using a certain site.
Recommendation: Try again later. Sites are
sometimes temporarily inaccessible due to
high traffic. If the problem persists, there
may be a problem with the site.
Problem: The MiniBrowser appears to be
malfunctioning or stops responding.
Recommendation: Reset the MiniBrowser by
going to the Browser Menu and selecting the
"Restart" option. If that doesn't work, turn
your phone off then on again. If that also
fails, try removing the battery and then
replacing it.
If none of these solutions work, please
contact Sprint PCS Customer Care.
116 Sprint PCS Wireless Web
The Browser Menu
The Browser Menu contains several special
functions. To access the Browser Menu, use
the Mouse Key to highlight the
Help softkey,
then press .
䊳
Help View help text for the current wireless
Internet site (when available).
䊳
Home Accesses the Sprint PCS Wireless
Web home page.
䊳
Mark Site Create a bookmark for the
current wireless Internet site.
䊳
Show URL Display the URL (address) for
the current wireless Internet site.
䊳
Restart Reset and restart the MiniBrowser.
䊳
Phone.com... Display information about
the Phone.com browser.
䊳
Advanced Display advanced options for
your Sprint PCS Wireless Web Browser.
(You should only use when instructed by
Sprint PCS Customer Care.)
Ending a Browser Session
To end a browser session and disconnect
from the Sprint PCS Wireless Web, press
.