Getting Started with Sprint PCS Service 7
1
Getting Started
6 Getting Started with Sprint PCS Service
Getting Help
Visit our Web Site
Stop by www.sprintpcs.com to get up-to-date
information on Sprint PCS. You can also:
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Review coverage maps
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Learn how to use voicemail
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Access your customer account
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Purchase accessories
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Add additional options to your
service plan
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Check out frequently asked questions
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And much more
Sprint PCS Customer Care
Sprint PCS Customer Advocates are
available to assist you 24 hours a day, seven
days a week. Simply dial 1-888-211-4PCS
(4727) from any phone, or press
from your activated
Sprint PCS Phone while on the Sprint PCS
Nationwide Network.
Once you dial Sprint PCS Customer Care, you
can access a number of helpful account
services through our automated
Customer Care line. By following the voice
prompts, you’ll be able to learn more about
Sprint PCS Products and Services, get
Sprint PCS coverage by zip code or request a
copy of your invoice.
Tip:
If you need to reach
Customer Care while
you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
Setting Up your Voicemail
All unanswered calls to your Sprint PCS Phone
are automatically transferred to voicemail,
even if your phone is off or in use. To avoid
missing any important messages, you will
want to set up your Sprint PCS voicemail box
and personal greeting as soon as your
Sprint PCS Phone is activated.
To set up voicemail, follow these steps:
1. Press and hold .
2. Follow the system prompts to create your
passcode, record your greeting, record your
name announcement and choose whether
to activate One-Touch Message Access (a
feature that lets you press one key to access
messages and bypasses the need for you to
enter your passcode).
For more information on accessing voicemail
messages, see “New Voicemail Message
Alerts” on page 60.