Getting Started with Sprint PCS Service 5
1
4 Getting Started with Sprint PCS Service
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The other way is to call Sprint PCS
Customer Care from any phone other
than your new Sprint PCS Phone (which
isn’t yet activated).Call us toll-free at
1-888-715-4588.
During this call you will be guided through
the activation process. The call typically takes
approximately 30 minutes, but could be
longer during peak times. You can streamline
the process by reviewing the Clear and Simple
Facts brochure and pre-selecting your
Sprint PCS Service Plan.
What you Should have Handy
When you Call:
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Your new Sprint PCS Phone
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The original packaging from your phone
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Your Social Security number or
Tax ID number
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Your driver’s license number
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Pen and paper to write down your new
Sprint PCS Phone Number
Note:
The activation
process varies in
certain Affiliate
areas.
Getting Started
Getting Started with
Sprint PCS Service
Determine if your Phone is Already
Activated
If you received your phone in the mail or
purchased it at a Sprint PCS Center, it is
probably already activated. All you need to do
is unlock your phone.
Unlocking your Phone
Follow these steps to unlock your phone:
1. Press for two seconds to turn the
phone on.
2. Highlight Unlock and press .
3. Enter your four-digit lock code. For security
purposes, the code is not visible as you type
.
Activating your Phone
There are two ways to activate your phone.
Follow these steps:
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The fastest way is to call from your new
Sprint PCS Phone
TM
.
1. Fully charge your battery (see instructions
on page 19).
2. Turn on your Sprint PCS Phone.
3. Press to reach a
Sprint PCS Customer Advocate. You must
be in a Sprint PCS Service Area when
making this call.