PARTNER MAIL - Initial Programming
15.
Press [
✱
] [
#
] to approve the Main Menu.
The prompt says,
Approved. Menu Saved.
16.
Press [
✱
] [
#
] to return to the Administration Main Menu.
Setting the Touch-Tone Gate
When the Touch-Tone Gate is ON the Automated Attendant Greetings should
instruct callers to press [ 1
] if calling from a touch-tone phone. If the caller presses [ 1 ],
he or she hears the Automated Attendant menu. If the caller does not press [ 1
], The
system transfers the call depending upon the Dial 0 / Timeout Option.
When the Touch-Tone gate is OFF, the Day or Night Greeting the system
immediately plays the corresponding menu. The system transfers callers for
assistance who do not enter a touch-tone after the menu prompt plays three times.
When the Touch-Tone gate is ON, rotary callers do not have to listen to the Day or
Night Menu before being transferred for assistance.
■
■
■
1.
2.
3.
4.
5.
Use Form 4: Automated Attendant Settings to identify the Touch-Tone Gate
setting.
Factory Setting: OFF.
If using Fax Call Handling, the Touch-Tone gate is automatically set to ON
and cannot be turned OFF.
Access the Administration Main Menu as described in an earlier section.
The system plays the system programming options.
Press [ 3
] to program the Automated Attendant
Press [
5
] to program the Touch-Tone Gate.
Choose:
— Press [ 9 ] to turn ON the Touch-Tone Gate. (This menu option only
plays when the Touch-Tone Gate is OFF).
—
Press [ 6
] to turn OFF the Touch-Tone Gate. (This menu option only
plays when the Touch-Tone Gate is ON.)
Press [
✱
] [
#
] to return to the System Administrator's menu.
4-24 Program Automated Attendant Menus
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