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Lucent Technologies PARTNER MAIL User Manual

Lucent Technologies PARTNER MAIL
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Lucent Technologies
Bell Labs Innovations
PARTNER MAILâ„¢
Voice Messaging System
Installation and Use
Lucent Technologies -
formerly the communications
systems and technology
AT&T
units of AT&T
585-322-101
Issue 1

Table of Contents

Questions and Answers:

Lucent Technologies PARTNER MAIL Specifications

General IconGeneral
TypeVoicemail System
ManufacturerLucent Technologies
ModelPARTNER MAIL
Maximum Mailboxes100
Maximum Message Length3 minutes
FeaturesAuto Attendant
CompatibilityPARTNER Communications System

Summary

Introduction to PARTNER MAIL System

Responsibilities

Defines roles for planning, installing, programming, and maintaining the PARTNER MAIL system.

System Services and Features

Overview of Automated Attendant, Call Answer, and Voice Mail services and their features.

Automated Attendant Service

Explains the Automated Attendant feature, its benefits, and selection considerations.

Voice Mail Service

Details subscriber tasks and administrator functions for Voice Mail service.

Call Answer Service

Covers major features like Extension Coverage and CO Line Coverage.

Installation

Preparing for Installation

Checklist of required parts and environmental conditions for installation.

Installing the PARTNER MAIL Unit

Steps for mounting the unit on the wall and connecting it to the system.

Add or Replace Voice-Processing Card

Instructions for installing or replacing voice processing cards for system upgrades.

PARTNER II System Programming

PARTNER II System Planning Forms

Lists required forms for system planning and configuration.

Introduction to System Programming

Explains methods for system programming and using programming overlays.

Initial System Programming

Procedures for basic system setup and configuration.

Programming Automated Attendant

Steps to configure the Automated Attendant service.

Programming Call Answer Service

Procedures for setting up and configuring Call Answer Service.

PARTNER MAIL - Initial Programming

Before Programming

Prerequisites and checks before starting PARTNER MAIL programming.

Programming System Parameters

Configuring system-wide settings like extensions and mailboxes.

Program Automated Attendant Menus

Steps for creating and modifying attendant menus and prompts.

Modifying Mailboxes

Instructions for managing subscriber mailboxes, including COS settings.

Verifying System Operation

Automated Attendant Service

Tests to verify the correct functioning of the Automated Attendant.

Call Answer Service

Tests to confirm Call Answer Service is working as expected.

Voice Mail Service

Procedures to verify Voice Mail functionality.

PARTNER MAIL Administration

Guidelines for Administration

Tips and shortcuts for efficient system administration.

Changing System Parameters

Procedures for modifying system-wide settings.

Changing the Schedule

How to update system date/time and temporary schedule changes.

Changing the Main Menus

Procedures for modifying Automated Attendant menus and prompts.

Changing Mailbox Assignments

Instructions for managing mailboxes, including adding/deleting.

Troubleshooting

Appendix A: Factory Settings

Glossary

Index