Martin MAC One - Service and Repairs

Martin
®
MAC One Safety and Installation Manual Rev. B 15
fixture firmware cloud when you run it on a PC that is connected to the Internet).
• A Martin Companion Cable USB-DMX hardware interface (available from your Martin supplier). Note
that you can install new firmware in multiple fixtures at the same time using the Martin Companion
Cable.
Martin Companion will install firmware in all the fixtures of the same type that are powered on and
connected on the same DMX link.
To install the MAC One firmware using a Martin Companion Cable:
1. Apply power to the MAC One fixture(s) and allow it (them) to boot.
2. Connect the Martin Companion Cable’s USB connector to a USB port on your PC. Connect the Martin
Companion Cable’s XLR connector to either the fixture’s DMX IN connector or the DMX link.
3. Start the PC and launch Martin Companion. Check that the Martin Companion application correctly
detects the Martin Companion Cable (the USB icon in the top right corner should be visible with no
strikethrough.).
4. Locate the latest MAC One firmware in Martin Companion’s Firmware window.
5. Start the firmware update by clicking Update Firmware via DMX in Martin Companion. Do not
disconnect the Martin Companion Cable or shut down power until the upload is complete and the
fixture(s) has successfully rebooted.
6. If you are updating multiple fixtures over a DMX link, check that they have all rebooted correctly.
Updating firmware over network cable
Besides the option to update firmware over DMX cable and XLR connectors outlined above, you can also
update firmware over a network cable using Martin Companion or a Martin P3 System Controller.
Service and repairs
There are no user-serviceable parts inside the fixture. Do not open the housing. The LED light source is
not user-replaceable.
Refer any service or repair operation not described in this manual to an authorized Martin service
technician. Do not try to carry out such an operation yourself, as doing so may present a health or safety
risk. It may also cause damage or malfunction, and it may void your product warranty.
Installation, on-site service and maintenance can be provided worldwide by the Martin Professional Global
Service organization and its approved agents, giving owners access to Martin’s expertise and product
knowledge in a partnership that will ensure the highest level of performance throughout the product’s
lifetime. Please contact your Martin supplier for details.