Matrix WellMate - Warranty

66
Warranty
Record the serial number for your WellMate instrument
here:
WellMate instrument
The WellMate instrument is warranted against defects in
material and workmanship for one year from the date of
shipment. Parts subject to normal wear, such as tubing
sets, are excluded.
Do not try to service or repair a WellMate instrument under
warranty before fi rst contacting your equipment provider.
See page 65 for contact information.
If service is required after the warranty period, it is still
advisable to consult with your equipment provider before
performing the service task, especially when the repair
may be technically sophisticated or diffi cult.
If you need to return the instrument or parts of the
instrument to your equipment provider for any reason,
follow this procedure:
1. Contact your equipment provider and obtain return
approval, a return authorization number, and a return
authorization (RA) form. (The form will be sent to
you.)
CAUTION: Fill out the RA form completely. Ensure
that the completed RA form is included in the return
package. Do NOT return the instrument or its parts
without this completed form.
2. Do not return any of the accessories unless you
believe there is a problem with one of them.
3. Package the instrument in its original packing
materials. All equipment being returned to the
equipment provider for any reason must be shipped
Warranty