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VIKING / VIKING COMBI
Rev. 2.0 (1.8.2017)
Troubleshooting
MALFUNCTION POSSIBLE CAUSE WHAT TO DO
The mixer does not start The emergency/stop button is pressed
down
Release the emergency/stop button by
turning it clockwise
The mixing program selector switch is in
the 0 position
Turn the switch to one of the four program
positions
The mixing speed regulator is in the 0
position
Start the mixer by turning the speed regu-
lator
The fuses in the main fuse box are blown/
triggered
Change/excite the fuses
The safety lid and the safety grid for the lid
opening are not on the kettle
Place the safety lid and safety grid for lid
opening on the kettle and restart
The mains switch is in the OFF position Turn the mains switch to the ON position
Other technical fault Contact qualifi ed technical personnel
The mixer stops during mixing A preset program including stopping of the
mixer is in use
Check if a preset program is in use
The stuff to be mixed is too thick or there is
too much contents in the kettle
Make the contents of the kettle thinner or
reduce the amount and restart. Do not use
a speed higher than 80 rpm.
The safety lid or the safety grid for the lid
opening has moved
Place the safety lid and safety grid for lid
opening on the kettle and restart
Other technical fault Contact qualifi ed technical personnel
When you contact the service personnel, give the following information for the unit in question:
• What is the type and model of the unit
• What is the serial number of the unit and the date the unit has been installed
• A short description of the fault
• What happened/was done immediately before the fault occurred
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