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VIKING / VIKING COMBI
Rev. 2.0 (1.8.2017)
Troubleshooting
5. Troubleshooting
MALFUNCTION POSSIBLE CAUSE WHAT TO DO
The kettle does not heat The emergency/stop button is activated Release the emergency/stop button by
turning it clockwise
The fuses in the main fuse box are blown/
triggered
Change/excite the fuses
The kettle is not returned to an upright posi-
tion after tilting
Press the tilting button until the kettle is in
a totally horizontally position
Electric kettle: Not enough water in the
steam generator, white water level indica-
tor light illuminated
Check and add water to the steam genera-
tor according to instructions
Steam kettle: Shut-off valve of the steam
input is closed
Open the valve
The mains switch is in the OFF position Turn the mains switch to the ON position
Other technical fault Contact qualifi ed technical personnel
Heating of the kettle is slow Steam kettle: Condensate water gathered
in the steam jacket has not been emptied
Check the water level of the steam genera-
tor according to the instructions by opening
the control valve.
Steam kettle: Condensate water gathered
in the steam jacket has not been emptied
Remove the condensate by opening the
control valve which is in the steam jacket
Steam jacket of a kettle equipped with
a cooling system is full of cooling water
which has not been emptied.
Remove the chilling water by opening the
control valve
On a kettle equipped with a cooling system
air cannot fl ow out of the steam jacket be-
cause the 3-way valve of the cooling is in a
wrong position.
Check that the handle of the 3-way valve in
the safety block is turned upwards
There is air in the steam jacket which does
fl ow out because the automatic vacuum
valve does not function.
If the air does not exit through the auto-
matic vacuum valve, contact qualifi ed tech-
nical personnel
The fuses in the main fuse box are blown/
triggered
Change/excite the fuses
Other technical fault Contact qualifi ed technical personnel
The kettle does not tilt The emergency/stop button is pressed
down
Release the emergency/stop button by
turning it clockwise
The mains switch is in the OFF position Turn the mains switch to the ON position
The fuses in the main fuse box are blown/
triggered
Change/excite the fuses
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