After sales service
143
Contacting Customer Service
Repairs may only be carried out by a Miele authorized techni-
cian.
Unauthorized repairs can expose the user to considerable risk.
To avoid unnecessary service visits, check that the fault has not been
caused by incorrect operation when a fault message first appears.
Please refer to the relevant instructions in the “Frequently asked
questions”.
If, having followed the advice in the operating instructions, you are
still unable to resolve a problem, please contact Miele Customer Ser-
vice.
Contact details can be found at the end of these operating instruc-
tions.
When contacting Customer Service, please quote the model and se-
rial number of your machine. Both pieces of information can be found
on the data tag. There is one data tag on the side of the door and an-
other on the back of the machine.
Please tell Customer Service the fault message or code shown on the
display.
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