Error messages
Elix® Essential 3, 5, 10, 15 (UV) / RiOs™ Essential 5, 8, 16, 24 39
Basic troubleshooting
Icon or error What to do?
• Product water resistivity < set point or RO permeate water
conductivity > set point.
• Verify the consumables have been replaced.
• Low feed water pressure is detected (0.5 bar).
• Verify the feed water faucet is opened.
• Verify the feed water pressure is in specification.
• Verify the feed water pressure regulator is well adjusted or is working
properly (if installed).
• Water leak is detected.
Er:02 • Feed water temperature > 35°C.
• Verify that the feed water temperature is really greater than 35 °C. See
the feed water quality requirements to operate the system in compliance
with the manufacturer specifications.
Er:20 • Network cable is unplugged: cancel the warning or plug the Ethernet
cable.
Er:24 • Replace UV lamp 254 nm: the UV lamp is exhausted.
• Contact your Service Representative for replacing the UV Lamp 254 nm.
•
Replace UV lamp ASM: the UV lamp is exhausted.
• Contact your Service Representative for replacing the UV Lamp ASM.