7-13
Warning/Error Messages
7
Troubleshooting
Error messages Cause Solution
Paper could not be detected.
Confirm the position of the medium setting
and the pinch roller and then perform the
medium detection again. ( P.2-25)
Y-origin could not be detected.
Turn OFF the power to the machine and turn it
ON again after a while.
If the same error message appears again,
contact our service office or the distributor in your
region.
The ambient temperature is out of the usable
temperature range (too low).
Adjust the ambient temperature.
(Press the key to continue operation
without changing the ambient conditions.)
The ambient temperature is out of the usable
temperature range (too high).
There is a slot where no cartridge has been
inserted.
The empty slot may be dried to the degree that it
cannot use ink. To avoid this trouble, set a
cartridge in the empty slot.
Since the cutter head could not be fixed at the
waiting position, the coupler switching was
disabled.
Turn OFF the power supply and wait for a
while. Then turn ON the power. If this
message is displayed again, contact our
service office or selling office.
Since the print head could not be fixed at the
waiting position, the coupler switching was
disabled.
The cutter unit and the coupler are disconnected
during operation.
Paper could not be detected.
The pinch roller positions are not appropriate.
Set the pinch rollers in the correct positions.
If the same error message appears again,
contact your distributor or our service office.
An error occurred on the head unit memory.
Turn OFF the power to the machine and turn it
ON again after a while.
If the same error message appears again,
contact our service office or the distributor in your
region.
An SD-RAM of the size required for the machine
has not been equipped.
Turn OFF the power to the machine and turn it
ON again after a while.
If the same error message appears again,
contact our service office or the distributor in your
region.
(When a usable SD-RAM is available, the
machine can be started as is. However, the
printing speed may be slow depending on the
resolution.)
An abnormal temperature of the media heater
was detected.
Turn OFF the power to the machine and turn it
ON again after a while.
If the same error message appears again,
contact our service office or the distributor in your
region.
An abnormal temperature of the head heater
was detected.
The head heater is disconnected.
***** ERROR 50 *****
MED I A DE T ECT
***** ERROR 51 *****
Y-ORIGIN
**** ERROR 120 ****
ENV I RONMENT TEMP ( LO)
**** ERROR 121 ****
ENV I RONMENT TEMP ( H I )
**** ERROR 144 ****
CARTR I DGE SET !
**** ERROR 170 ****
CUTTER LOCK
**** ERROR 170 ****
PR I NT HEAD LOCK
**** ERROR 180 ****
CUTTER JO I NT
**** ERROR 181 ****
PR POS I T I ON
**** ERROR 200 ****
HEAD MEMORY (----)
**** ERROR 203 ****
SDRAM S I ZE
**** ERROR 211 ****
HeaterTEMP(--/--/--)
**** ERROR 211 ****
HeadWARM.TEMP.(----)
**** ERROR 211 ****
HeadWARM.BREAK(----)